We deliver across Lahore only.
Your order will be delivered with 1-2 days. If there is any delay Customer Care will update you.
We use Materialz1 Local Logistics for deliveries.
Order Confirmation & Fulfillment
· You will receive an automated confirmation notification via Email and SMS after placing your order. You can also change your order shipping details by replying to the email.
· You will also receive confirmation call form our customer care.
· Order will only be dispatched once our customer care has contacted you over the phone for the confirmation of items ordered and delivery details.
· Fulfillment of your order will start after confirmation call from customer care.
· You will receive Shipment notification via Email or SMS informing about delivery route and tentative ETA once it leaves our warehouse.
· Your order will not be dispatched until payment has been processed by the issuers bank or receiving confirmation of deposited amount.
· You will be informed accordingly if there is any delay in delivery.
· You can cancel your order via email or by calling us at 03099988383.
· Any amount you have deposited in our bank account or paid via Debit/Credit Card will be refunded in 5 working days after cancellation.
Right to Refusal
· Materialz1holds the right to refuse your order placed by any customer at any point in ordering process.
· Incase of order refusal by Materialz1, the amount received by Materialz1 will be refunded by the same channel of receiving the amount.
· Amount will be refunded with in 5 working days.